At Northcrest Digital, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By using our site, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you contact us, request a quote, or purchase a service, we may collect:
- Name
- Email address
- Phone number
- Company name
- Billing information (if applicable)
1.2 Non-Personal Information
We may also collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the site
- Referral source and cookies data
This data helps us analyze site traffic, improve user experience, and enhance our services.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services
- Respond to inquiries and support requests
- Process payments and manage billing
- Send service-related updates or promotional offers (only if you opt-in)
- Ensure website security and prevent fraudulent activity
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to improve site performance and user experience. Cookies help remember your preferences and allow us to analyze visitor behavior.
You can disable cookies anytime through your browser settings, but some site features may not function properly.
4. Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share information with:
- Service providers who assist in operations (hosting, payment processing, analytics)
- Legal authorities if required by law or to protect our rights
- Business partners only when necessary to fulfill a service you requested
All third parties handling your data are required to maintain confidentiality and use your data only for authorized purposes.
5. Data Security
We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we take every precaution, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent to marketing communications
- Request a copy of your data in portable format
To exercise these rights, please contact us at [your email/contact form link].
7. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their respective policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Modified” date. Continued use of our website signifies your acceptance of these changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
10300 S Wilcrest Dr Apt 2904, Houston, TX 77099