Terms & Conditions

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Terms and Conditions

Welcome to Northcrest Digital. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and digital solutions. By using our site or engaging with our services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use immediately.

1. Introduction

Northcrest Digital (“we,” “our,” or “us”) is a U.S.-based digital design and development agency providing creative and technical services to businesses nationwide. These Terms apply to all visitors, clients, and users who access or use our website and services.

2. Services

Our core offerings include:

  • Website design & development
  • Full-stack web solutions
  • E-commerce development
  • Branding & creative design
  • Website maintenance & support

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Project Engagement

By engaging our services, you agree that:

  • A detailed proposal or estimate will define the scope, deliverables, timeline, and pricing.
  • Work begins once the client approves the proposal and pays the required deposit.
  • Any change in project scope after approval may alter the final cost and delivery timeline.

4. Payments and Refunds

Payment terms will be clearly outlined in the project proposal or invoice. Projects typically require a deposit (non-refundable once work begins). The remaining balance is due upon completion or before launch.

Accepted payment methods include credit/debit card, PayPal, or bank transfer.

Refund Policy:

  • Refunds may be considered only if:
    • The project has not yet commenced, or
    • Northcrest Digital fails to deliver the agreed-upon services.
  • Once design or development has started, refunds are granted solely at our discretion. Completed or delivered work is non-refundable.

5. Client Responsibilities

Clients are expected to:

  • Provide accurate project details, content, and materials.
  • Respond to feedback and approvals promptly.
  • Ensure all content provided (images, text, trademarks, etc.) is legally owned or licensed.
  • Understand that delays in providing content or approvals may impact delivery timelines.

6. Intellectual Property Rights

All original work created by Northcrest Digital remains our intellectual property until the project is fully paid.

Once payment is received in full, ownership of the final design, website, or product transfers to the client.

Northcrest Digital reserves the right to display completed work in our portfolio, website, or marketing materials, unless agreed otherwise in writing.

7. Website Content and Data

After project completion, clients are responsible for:

  • Managing website content and data,
  • Maintaining security and backups (unless subscribed to our Maintenance Plan).

We are not liable for loss, hacking, or damage after final project delivery unless a separate maintenance agreement is in place.

8. Revisions and Approvals

We provide revisions according to the number specified in your selected package.

Additional revisions beyond that limit may incur extra costs.

Final client approval of deliverables indicates full acceptance of the work as complete.

9. Confidentiality

Both Northcrest Digital and the client agree to keep all shared proprietary information confidential. This includes project details, pricing, strategies, and trade secrets.

10. Limitation of Liability

To the maximum extent permitted by U.S. law, Northcrest Digital is not liable for:

  • Indirect or consequential damages,
  • Data loss, downtime, or loss of revenue,
  • Third-party service failures (hosting, plugins, APIs, etc.).

Our total liability for any claim shall not exceed the total amount paid by the client for the specific project.

11. Third-Party Services

We may integrate or recommend third-party software, tools, or APIs. While we carefully choose reliable providers, we cannot guarantee their continued performance or security and are not responsible for any issues arising from them.

12. Termination

Either party may terminate the project agreement with written notice.

In case of termination:

  • All completed work remains payable.
  • Work done up to the termination point will be delivered upon payment.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States of America and the State of [Your State, e.g., California].

Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in [Your State], USA.

14. Changes to These Terms

We may revise or update these Terms periodically. Updates will be reflected on this page, and continued use of our services constitutes your acceptance of those changes.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us: